Frequently asked questions

Clear answers before machinery goes on the map.

Read the verified position on devices, service, connectivity, installation and alerts.

Need product-specific advice?

Email hello@agrisec.co or use the contact page for a multi-device requirement.

What equipment can AGRISEC track?

AGRISEC can monitor tractors, telehandlers, harvesters, excavators, quads, ATVs, trailers, implements, generators, fuel bowsers, containers and other powered or non-powered equipment. The right device depends on power availability, use and installation needs.

Which tracker should I choose?

Core suits regularly used powered machinery. Pro suits heavy or long-idle powered equipment where an external antenna and high ingress protection are useful. Pallet suits non-powered assets. Smart Lock combines a heavy-duty lock with tracking and remote-control unlock.

What is the difference between powered and battery-powered trackers?

A hardwired tracker draws from the asset’s 12–24V supply and can support regular reporting. A battery-powered tracker is suited to trailers, implements and other equipment without permanent power. Reporting frequency and conditions affect battery life.

How does installation work?

AGRISEC Pallet uses a magnetic mount where the chosen surface and placement are suitable. Core and Pro require a suitable hardwired connection; professional fitting may be appropriate depending on the machine and installation location.

Does the tracker require a separate SIM card?

Connectivity is included during the stated tracking-service term, so customers do not need to provide a separate SIM card for an eligible AGRISEC device.

What happens after five years?

Compatible hardwired trackers can renew with a yearly data plan after the included five-year term. The current renewal price is £60 per device per year. Contact AGRISEC before the term ends if you need product-specific guidance.

How does reporting frequency affect battery life?

More frequent reporting can use more battery power. Battery life also varies with movement, mobile signal strength, temperature, installation and operating conditions.

What happens in areas with weak mobile coverage?

GPS and mobile-network availability can vary by location, installation, device settings and environmental conditions. A device may not be able to report immediately when mobile coverage is unavailable.

Can I view location history and create geofences?

Yes. The platform supports current and historical location information, along with geofences that help identify when equipment enters or leaves a defined area.

Can several team members access the account?

Multi-user access is available so trusted team members can work from the same operational view. Access should be limited to people who need it.

What should I do after an unexpected movement alert?

Check the latest device information, follow your normal site-security procedure and contact the relevant authorities where appropriate. Do not put yourself at risk by attempting to recover machinery personally.

Can I add more trackers later?

Yes. AGRISEC is designed for multi-asset monitoring, so additional compatible devices can be added as requirements grow.

Are multi-device orders available?

Yes. Farms, contractors, dealers and other organisations can contact AGRISEC to discuss asset types, device quantities and onboarding needs.

How does delivery work?

Delivery timing and charges are confirmed during the account and order process. Contact AGRISEC before ordering if you have a time-sensitive or multi-device requirement.

AGRISEC provides tracking information and alerts. It does not guarantee theft prevention or recovery. Always follow an appropriate security procedure and do not put yourself at risk.

Ask another question

Next step

Put your machinery on the map.

Choose the right AGRISEC tracker or talk through a multi-device requirement with our team.